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Medical Life Club

Terms & Condition

Medical Life Club Monitoring Services Agreement

Welcome to Medical Life Club. These Terms & Conditions explain the agreement that governs your use of our Medical Alert devices, monitoring services, and caregiver features.

Please read this page carefully before using your Medical Life Club device. By activating or using our services, you agree to the terms outlined below.

Agreement Overview

This Monitoring Services Agreement describes the relationship between you and Medical Life Club, including your rights, responsibilities, billing terms, equipment usage, and the limitations of our monitoring service.

Our goal is to provide reliable Medical Alert monitoring while ensuring you clearly understand how the service operates.

What's Covered

  • Medical Alert Monitoring Services
  • Device Usage and Subscriber Responsibilities
  • Billing and Payment Policies
  • Equipment Ownership and Returns
  • Cancellation and Termination
  • Privacy and Data Handling
  • Emergency Response Limitations
  • Arbitration and Dispute Resolution
  • Warranty Disclaimers and Liability Limitations

Important Notice

Medical Life Club devices are designed to help connect users with a trained monitoring team when assistance is needed. They are not a substitute for calling 911 or local emergency services. Device performance depends on factors such as cellular coverage, battery charge, and environmental conditions.

Monitoring Services Agreement

The following sections contain the complete legal agreement governing the use of Medical Life Club products and services.

Contact Us

If you have questions about these Terms & Conditions or your Medical Life Club service, we're here to help.

Phone: (+1) 888-342-7617

Email: support@medicallifeclub.com

Business Hours: Customer support is available to assist with billing, technical support, and general service questions.

Share Your Details, And We’ll Call To Help.

By clicking “Request My Call Back,” I agree that Medical Life Club, LLC may contact me at the phone number I provided with recurring autodialed and/or pre-recorded telemarketing calls and text messages to discuss my options, even if my number is on a state or national Do Not Call registry. Consent is not a condition of purchasing any goods or services, and I can revoke it at any time. My carrier may charge me for these contacts. For SMS: reply STOP to cancel or HELP for help; recurring messages up to 10 per month; msg & data rates may apply. See our Privacy Policy and SMS Terms & Conditions.

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Choose Greater Peace of Mind

Explore medical alert options designed to help you or your loved one stay connected while continuing to enjoy an active and independent lifestyle. Compare the DDD pendant and TIME wristband, review available plans, or speak with our friendly team for help choosing the option that best fits your needs.